Legal

Privacy Policy

This policy explains what we collect when you use Smitvi, why we collect it, and the choices you have.

Information we collect

  • Account details you provide (email, display name, profile fields).
  • Knowledge sources you upload to train your Intelligence Hub.
  • Usage data such as chat sessions, marketplace activity, and security logs.
  • Device and browser data (IP address, cookies, approximate location) for security and analytics.

Cookies & advertising

We use essential cookies for sign-in and preferences. With your consent where required, we and partners such as Google may use cookies to measure traffic and show ads (including Google AdSense). Use Cookie settingsin the site footer to change your choice at any time, or control cookies in your browser and via Google's ad settings.

How we use it

We use your data to operate the platform — authentication, hosting your Twin, processing payments, preventing abuse, and improving reliability. We do not sell your personal information.

Your choices

You can update profile settings, delete uploads, and request account deletion by contacting support. Public hubs and marketplace listings are visible according to the visibility you choose.

Data retention & deletion

We retain account data while your account is active. You may request deletion by emailing support; we will remove or anonymize personal data except where law requires retention (e.g. payment records).

Contact

Data controller: Smitvi. For privacy requests, use the contact page or email support@smitvi.com.

Last updated: August 2026. For questions, use the contact page.

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