Support
Contact
Questions about your account, billing, publishing your Intelligence Hub, or reporting abuse? We are here to help.
Prefer self-serve first? Our Guides cover Twin training, hub trust, and monetization. For account-specific issues, email is the fastest path.
Email support
Reach us at support@smitvi.com. Include your account email, @username if you have one, and a short description of the issue. We typically respond within two business days.
- Billing — plan changes, invoices, failed payments
- Hub / Twin — publishing, imports, chat quality
- Partnerships — education, enterprise, press
Report abuse or policy issues
If you see impersonation, spam, scraped content republished without value, or other policy problems on a public hub, email support@smitvi.com with the hub URL and a brief explanation. We review reports and may suspend accounts that harm the network.
Company
Smitvi — smitvi.com. Operated from India; serving experts and visitors worldwide.